Mission Services of London is a non-profit social service agency dedicated to serving residents of London and Middlesex County with compassion and dignity. Men’s Mission at Mission Services of London has a full-time opening for a Senior Resident Care Worker. The Senior Resident Care Worker is responsible for assisting the Direct Care Supervisor with the day-to-day operation of the Men’s Mission Shelter and reports directly to the Direct Care Supervisor.
Duties and Responsibilities:
- Provide immediate leadership and support during crisis situations, including de-escalation and safety planning.
- Support communication and coordination between residents and Rehabilitation Case Workers.
- Provide leadership, guidance, and support to Resident Care Workers, including training and orientation.
- Help prepare staff schedules, manage coverage, and assist with payroll-related tasks.
- Respond to resident needs and safety concerns through appropriate intervention and referrals.
- Assist in developing and supporting a positive, team oriented work environment.
- Complete required documentation, monitor records, and maintain confidentiality.
- Support building safety and security, including safety rounds, bed checks, and emergency response.
Qualifications:
- Community college diploma in Human Services, Social Work, or a related field, or equivalent relevant experience.
- Minimum of 3 years of experience working in a social service agency.
- Strong verbal and written communication skills.
- Strong listening and interpersonal skills.
- Supervisory experience is considered an asset.
Position Details:
- Full-time, 40 hours per week.
- This role offers a competitive compensation package that includes an employer-matched defined contribution pension plan and comprehensive benefits. Contact us to learn more.
Mission Services of London invites applications from all qualified individuals. MSL is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an interview, please advise Human Resources if you require accommodation.